Privacy policy

Last updated: May 2025

This Privacy Policy outlines how blendedbysarah.com.au (“we”, “our” or “the Site”), operated by Nutritional Wholesome Blends Pty Ltd trading as Blended by Sarah, collects, uses, and protects your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Collecting Personal Information

We collect personal information when you visit our website, place an order, or contact us. This may include your name, contact details, payment information, IP address, and how you interact with our site. This data helps us fulfil orders, process payments, respond to enquiries, improve our services, and, where permitted, send updates or marketing.

We may use cookies and analytics tools (such as Google Analytics) to track website usage and improve your experience. You can adjust your browser settings to manage cookie preferences.

Disclosure of Personal Information

We only share your information with trusted third-party providers necessary to operate our online store, such as Shopify, payment gateways, delivery partners, and email platforms. Your data may be stored or processed outside Australia where required by these services. We will not sell your personal information.

We may disclose information when legally required, such as in response to a court order or lawful government request.

Direct Marketing

If you’ve provided consent, we may use your contact details to send you updates, offers or newsletters. You can unsubscribe at any time using the link provided in our emails.

Security and Storage

We take reasonable steps to protect your information from misuse, interference, loss, unauthorised access, or disclosure. Information is stored securely, and only retained as long as necessary for business or legal purposes.

Access and Correction

You have the right to access the personal information we hold about you and to request corrections if it is inaccurate, out-of-date, or incomplete. To do so, contact us using the details below.

Complaints

If you believe we’ve mishandled your personal information, please contact us first at admin@blendedbysarah.com.auor by mail at:
Nutritional Wholesome Blends Pty Ltd, 16/121 Newmarket Rd, Windsor QLD 4030, Australia.

If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
www.oaic.gov.au | 1300 363 992

Changes

We may update this policy periodically. The current version will always be available on our website.